SUPPORT

LWDepthChart Support

Operated by Fin & Fireside Software LLC.

For help with the website or iPhone app, email Landshark34LW@gmail.com.

Report a problem

Include your device, app version, what you were doing, and what happened. Tell us whether you were using staging, production, or mock mode. Do not send passwords, sign-in tokens, or full login callback links.

Account deletion in the iPhone app

When requests are enabled, open the account menu and choose Delete account. After submitting, check Deletion receipts on the sign-in screen for completion. The private receipt stays on that iPhone; no confirmation email is sent. The app shows whether requests are currently available.

Privacy and deletion requests

Use the same address to ask about your information or request deletion. Identify the account or records involved without sending credentials. We may need to verify your connection to the account or records before acting.

Report content or abuse

Signed-in users can submit a private report and check its status. In the iPhone app, open the account menu and choose Content reports and submissions. Reports are visible only to the reporter and the service owner. Shared text from alliance administrators is held privately for owner review before publication; after approval, retry the same change within 24 hours.

Email the support address with the location of the content, the reason for your report, and enough information for us to find it. For a shared-media link, include the link; do not redistribute the file. Avoid including unrelated personal information. Reports are reviewed by the operator, who can remove content and restrict access where appropriate.

Signing out of LWDepthChart does not delete stored records. Requests concerning LWDepthChart do not delete your Discord account.